Customer Service

Weedlove Delivery and Returns

We hope you love shopping with Weedlove. Here are our delivery and returns policies to help make sure we meet your expectations. Contact Us.

Orders and Returns

Shipping and Delivery

Shipping and Delivery is the charge for internet order processing, item selection, packaging, transport and handling. We don’t guarantee delivery times, but we do our best to provide accurate estimates. Usually we deliver in 24/48h for orders placed before 12.00am.

Deliveries occur only on weekdays. Shipping and Delivery charges are subject to change and are determined when you order. Estimated delivery time assumes orders are placed before 12:00 noon. Orders you place with Weedlove late on Friday or on Saturday will not be processed until Monday. 

Delivery addresses in italian islands maybe served in 48h and not in 24h.

Returns and Replacements

 

We want you to be completely happy with your Weedlove order. If for any reason you are not satisfied, we will gladly accept your timely return of unworn, unwashed, or defective merchandise. Used merchandise cannot be returned unless defective. Returned merchandise should include the vendor packaging and tags and be in the same condition as when it was received. A pickup and/or restock fee may apply. Merchandise must be returned within 7 days of receipt of merchandise.

Returning Gifts

When returning a gift, a Weedlove Gift Card will be issued to the gift recipient for the amount of the returned merchandise. The card can be used for purchases from any Weedlove store, and online. 

Returning Merchandise by Mail

On the back of the packing slip enclosed with your Weedlove order, please note the reason(s) for return and whether you wish to exchange the item(s) or receive a credit/refund (depending on the original form of payment).

Enclose the return section of the packing slip with your item(s). Please use one of the return labels provided on the front of your packing slip to ensure proper return address and credit information. Restricted items must be returned using ground transportation.

Please allow 10 to 14 days for Weedlove to process your return.